FAQ

Shipping & Delivery

How long does UK delivery take?
Royal Mail Tracked 48 reaches you in 5-7 business days. Launches or sales can add a day.

Do you ship internationally?
Yes! Live rates appear at checkout. Local duties outside the UK aren’t included.

Orders & Returns

Can I change my address after ordering?
Email us within 1 hour—we start packing fast, but we’ll try.

What’s your return window?
A stress-free 30 days from delivery. Unopened items (or faulty ones) get a full refund. See our Returns page for the exact steps.

Products & Safety

Are your supplements third-party tested?
Every ingestible carries a COA (certificate of analysis). Email the SKU and we’ll share it.

Are the skincare tools safe for sensitive skin?
All devices meet CE safety standards; follow the patch-test instructions in the box.

Bundles & Subscriptions

How do I change or pause my subscription?
Log in → Manage subscription, or email us and we’ll do it for you.

Do bundle discounts stack with other promo codes?
Bundle prices are already reduced, so additional codes won’t apply.

Payments & Promotions

What payment methods do you accept?
Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay & Klarna Pay-in-3.

How do I use a discount code?
Enter it on the checkout page’s “Gift card or discount code” box and click Apply.

Need more help?

Email support@withinwellness.co.uk — we answer within 24 h (Mon-Fri).